Internal communication is critical to the success of any organization. It ensures everyone is on the same page, working towards common goals. Plus, getting everyone on board cannot be easy, with so many different personalities and perspectives in one place. Don’t fret; here are some good and bad practices Tommy Shek of of TAAD LLP has shared about internal communication.
In this blog post, we’ll go over some Dos and Don’ts of internal communication to help you make sure your message is getting across loud and clear.
Here are a few things that can help you to be effective in internal communication:
According to Tommy Shek, it’s important to be clear and concise when communicating with your team. No one wants to read a long, rambling email full of technical jargon. Please keep your message short and to the point, and make sure it’s easy to understand.
In addition to being clear, your message should also be easy to understand. Avoid using technical terms or industry jargon that not everyone knows. Stick to simple language that everyone can follow.
Remember that you’re all on the same team. Even if you don’t see eye to eye with someone, it’s important to be respectful in your interactions. Avoid getting into arguments or heated debates. If you need to disagree with someone, do so politely and respectfully.
It’s important to maintain a positive attitude, even during tough things. This will help keep morale high and motivate your team to keep going.
Communication can be difficult, and it may take time to get everyone on the same page. Be patient, and don’t get discouraged if things aren’t moving as quickly as you’d like.
Make it a point to encourage feedback from your team. This will help you gauge how well your message is being received and allow you to make changes if necessary.
Tommy Shek emphasizes that there are a couple of things that you should avoid while communicating within an organization. Let’s have a look at them:
When communicating with your team, it’s important to be clear and specific. Vague messages will only cause confusion and frustration. If you’re unsure how to say something, ask for help from a colleague or friend.
Even if you’re upset or frustrated, it’s important to avoid using offensive language. This will only worsen the situation and damage your relationships with your team members.
Gossiping is destructive and will only create division within your team. If you have something negative to say about someone, say it to their face or not at all.
No one likes a know-it-all. Instead of proving that you’re always right, be open to other people’s opinions and suggestions. You may be surprised at what you learn.
Communication is a two-way street. To be an effective communicator, you need to be a good listener. Please pay attention to what other people are saying and try to understand their perspectives.
So, what have we learned? Tommy Shek claimed that internal communication is all about understanding your audience and speaking to them clearly, concisely, and consistently. It’s also important to be aware of your tone when communicating with your team –through email, chat, or face-to-face meetings.